ViciDial Hosted Call Center Solutions

ViciDial Hosted Call Center Solutions


ViciDial Hosted Call Center Solutions


ViciDial Hosted Call Center Solutions


ViciDial Hosted Call Center Solutions


ViciDial Hosted Call Center Solutions


ViciDial Hosted Call Center Solutions


ViciDial Hosted Call Center Solutions


ViciDial Hosted Call Center Solutions


Our turn-key solutions allow you to offer call-center solutions to businesses of any size (5-200 agents). We can provide you with SIP trunking and DID services, as well as lead generation. We also offer branding services , where your company logo is used. Call today to discuss our wide range of business opportunities. We look forward to working with you. In Depth Features List. Ability for an agent to call clients in succession from a database through a web-based screen. Ability to display a script for the agent to read with fields like name, address, etc. Ability to set a campaign to auto-dial and send live calls to available agents. Ability to dial predictively in a campaign with an adaptive dialing algorithm. Ability to dial on a single campaign across multiple vicidial dialers, or multiple campaigns on a single dialer. Ability to transfer calls with customer data to a closer/verifier. Ability to open a custom web page with user data from the call, per campaign, per In-Group, or per list. Ability to autodial campaigns to start with a simple IVR then direct to agent. Ability to broadcast dial to customers with a pre-recorded message. Ability to park the customer with custom music per campaign. Ability to send a dropped call to a voicemail box, queue or extension per campaign if no agent is available. Ability to set outbound CallerID per campaign or per list. Ability to take inbound calls gathering CallerID. Ability to function as an ACD for inbound and fronter/closer verification calls. Ability to have an agent take both inbound and outbound calls in one session(blended). Ability to start and stop recording an agents calls at any time. Ability to automatically record all calls. Ability to manually or automatically call up to two other customer numbers for the same lead. Automatically dial unlimited alternate numbers per customer until you get an answer. Ability to schedule a callback with a customer as either any-agent or agent-specific. Ability in Manual dial mode to preview leads before dialing. Faster hangup and dispositioning of calls with one key press (HotKeys). Definable Agent Wrap-up time per campaign. Ability to add custom call dispositions per campaign. Ability to use custom database queries in campaign dialing. Recycling of specified status calls at a specified interval without resetting a list. Dialing with custom Time Zone restrictions including per state and per day-of-the-week. Multiple campaigns and lead-lists are possible. Option of a drop timer with safe-harbor message for FTC compliance. Variable drop call percentage when dialing predictively for FTC compliance. System-wide and per-campaign DNC lists that can optionally be activated per campaign. All calls are logged and statuses of calls are logged as well as agent time breakdowns. Load Balancing of call across multiple inbound or outbound Asterisk servers is possible. Several real-time and summary reports available. Real-time campaign display screens. 3rd party conferencing(with DTMF macros and number presets). 3rd party blind call transfer. 3rd party conferencing with agent drop-off. Custom Music-On-Hold and agent alert sound for inbound calls. Estimated hold time, place in line, overflow queues and several other inbound-only features. Skills-based ranking and call routing per inbound group(queues) and campaign. Queue Prioritization per campaign and inbound group. Single agent call queuing. Ability to set user levels and permissions for certain features and campaigns. Ability for managers to listen-in on agent conversations. Ability for managers to enter conversations with agents and customers. Ability for managers to change the selected queues for an agent. Ability for agents to select a Pause Code when they are not active. Ability for agents to control volume levels and mute themselves. Ability for agents to view the statuses of other agents on the system. Ability for agents to view details for calls in queue that the agent is selected to take calls from. Agent shift enforcement by day and time, defined per user group. Lead import web-based API. Web-based data export utilities. Separate Time-clock application to track user work time. Chat with customers from a website through the agent web screen. Chat with managers and other agents in the agent web screen. The agent web application is available in English, Spanish, Greek, German, French, Italian, Polish, Portuguese, Brazilian Portuguese, Slovak, Russian, Dutch, Swedish, Traditional Chinese and Japanese. The admin web pages available in English, Spanish, Greek, German, Italian, French and Brazilian Portuguese. The item “ViciDial Hosted Call Center Solutions” is in sale since Sunday, July 7, 2019. This item is in the category “Business & Industrial\Office\Telecom Systems\Phone Switching Systems & PBXs”. The seller is “rodeo-dr” and is located in Pacific Palisades, California. This item can be shipped to United States.

  • Model: Hosted
  • Type: VoIP System
  • Features: Auto Attendant
  • MPN: Does Not Apply
  • Brand: Vicidial

Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system

Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system


Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system


Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system


Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system


Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system


Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system


Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system


Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system


Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system


Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system



Features of PBX KX-NCP500AL. Caller ID Built in to All Lines. Call Logging- up to 100 Incoming and Outgoing Numbers. Voice over IP Capabilities. Voice over IP Remote Phones. Ability to use SIP Phones- Proprietary and Polycom SoundPoint Phones. Ability to Connect Multiple Sites via Gateway Cards. Voice over IP Softphone Option. Centralized Voicemail Option with KX-TVA Voicemail System. Works with KX-T7000, KX-T7200, KX-T7400, KXT7600, KX-T7700, DT300 Series Phones and Single Line Telephones. Compatible with NT300 Series, NT136, & NT265 IP Phones. Compatible w Polycom SoundPoint IP Phones. Direct Inward System Access with Outgoing Message (DISA with OGM). Personal Speed Dial Numbers. Music or Message on Hold/ Background Music Inputs. Ethernet Connection for CTI. Up to 30 Different Ring Tones. Conference Calling- 8 Parties. Off Hook Call Announce. Features of the KX-TVM5QAL Integrated Voice Processing System include. Personal Greeting for Caller ID. 1 x Panasonic Pure IP – PBX-Model: KX-NCP500AL. 1 x Panasonic Voice Processing System – Model: KX-TVM50AL. 8 x Panasonic (12 Button) Handset – Model: KX-T7667AL-B. 1 x Panasonic (24 button) Handset – Model: KX-DT353AL-B. The item “Panasonic Pure IP PBX KX-NCP500AL with KX-TVM50AL with KX-T7667AL-B phone system” is in sale since Friday, September 20, 2019. This item is in the category “Business\Telephone Systems\Phone Systems, PBXs”. The seller is “chappho.techmart” and is located in Cabramatta, NSW. This item can be shipped worldwide.

  • Bundle Listing: Yes
  • Model: Pure IP-PBX
  • Colour: Black
  • Custom Bundle: Yes
  • MPN: KX-NCP500AL – KC-DT333AL-B
  • Brand: Panasonic
  • Product Type: Business Telephones
  • Bundle Description: 1 x Panasonic Pure IP – PBX-Model: KX-NCP500AL,
    1 x Panasonic Voice Processing System – Model: KX-TVM5QAL,
    8 x Panasonic (12 Button) Handset KX-T7667AL-B
    1 x Panasonic (24 button) Handset KX-DT353AL-B

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